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FEES & REBATES

Rowe & Associates keeps their fees well below the recommended rate by the Australian Psychological Society of $300 per session. Sessions are usually 50 minutes and the cost is based on the fact that our psychologists hold specific training an expertise in child and family psychology and as such charge $240 - $250 per session. 

Please contact our clinic to discuss the costs of psychometric and academic assessments or to discuss your needs further. 

 

No referral is needed to make an appointment. 

 

Please note:

Full payment is required at the time of consultation and is accepted by cash, visa, mastercard, or eftpos. 

Reports can not be released until full payment is made.

To make enquires regarding child assessments, legal work, home or school visits please contact us

What is our cancellation policy?

 

We require two full business days notice of a cancellation, prior to the day of your appointment. A business day is considered any normal weekday (Monday - Friday, 9:00am - 5:00pm), other than a NSW public holiday or office closure period. A business day does not include the day of your appointment.

  • If an appointment is cancelled with more than 2 business days prior to the day of the appointment: no fee 
     

  • If an appointment is cancelled within 2 business days prior to the day of the appointment: 50% of the session fee will apply
     

  • If an appointment is cancelled within 1 business day prior to the day of the appointment: 100% of the session fee will apply
     

  • A detailed example is provided at the end of this page. 

 

The aim of our policy:
 

When you make an appointment with us, we set this time aside for you with an experienced clinician. Late cancellations or no-shows cause disruptions to the clinicians' diaries and it often means that we are unable to offer this time to someone who is waiting to access therapy.  Unlike brief medical appointments, it is impracticable to fill a psychology appointment that runs for 50 minutes at short notice. As such, we have a strict cancellation policy in place.

 

You are advised of our cancellation policy when:

  • Booking your initial consult

  • Filling in and signing our New Client Intake Form

  • Receiving our courtesy reminder email

  • Reading our website

As a courtesy, we endeavour to call, send an SMS, or send an email to confirm appointments 4 days prior to your appointment, however it is your responsibility to be aware of upcoming appointments and this SMS reminder should not be relied upon.

Cancellation/No show fees are payable the day of the scheduled appointment. If we are unable to get a hold of you, payment will be charged to the encrypted credit card we have on file.


How can I cancel an appointment?


By phoning reception on 02 8580 9322 to advise of the cancellation. If we are attending to another patient and are unable to answer your call, please leave a voicemail advising of cancellation. Alternatively, you may send an email to info@roweandassociates.com.au. Phoning reception without leaving a message or sending an email will not be considered acceptable notice. 

 

 

What if myself or my child is sick on the day of their appointment or has COVID?
 

We understand that sometimes people get sick, and request that you do not come into the clinic if you are feeling unwell. Please phone or email reception to request a Telehealth session instead. If your child is too young for Telehealth, this appointment can be used as a parent appointment instead. Alternatively, the clinician may use this time to create resources specifically for your child. This is a great solution to proceed with your appointment, without incurring a cancellation fee. 

 

Example of an acceptable notice period

  • If your appointment is on MONDAY, we require notice of cancellation by 5:00 pm WEDNESDAY the week prior. 

    • Thursday and Friday are two business days prior to the day of your appointment
       

  • If your appointment is on TUESDAY, we require notice of cancellation by 5:00 pm THURSDAY the week prior. 

    • Friday and Monday are two business days prior to the day of your appointment
       

  • If your appointment is on WEDNESDAY, we require notice of cancellation by 5:00 pm FRIDAY the week prior. 

    • Monday and Tuesday are two business days prior to the day of your appointment
       

  • If your appointment is on THURSDAY, we require notice of cancellation by 5:00 pm MONDAY that week. 

    • Tuesday and Wednesday are two business days prior to the day of your appointment
       

  • If your appointment is on FRIDAY, we require notice of cancellation by 5:00 pm TUESDAY that week. 

    • Wednesday and Thursday are two business days prior to the day of your appointment

Subject to eligibility, rebates for psychological services can be claimed through the following means:

 

1. Medicare

The psychologists at Rowe & Associates are registered with Medicare. Children and/or their parents referred to us under a Mental Health Care Plan (from a GP) or a referral from a paediatrician , may recive up to 10 sessions per calander year subsidised by Medicare. 

Please note that some services including assessment, reports and psychometric testing are not eligible for a rebate from Medicare (with the exemption of some Autism assessements with an appropriate referral). 

The Medicare rebate per session is approximately $86. Please note that the full consultation fee is payable on the day prior to claiming the rebate through Medicare. 

 

2. NDIS Funding

Rebates and funding may also be available through individual NDIS funding plans. Please contact our clinic today to discuss this. 

 

3. Private Health Insurance

Rebates may be available through your private health insurer depending on your level of cover and circumstances-  please check with your individual fund. 

Fees and Rebates Rowe & Associates
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