FAQ's

Where are we located?


Rowe & Associates is conviniently located in Hurstville at 56A Gloucester Rd. We are opposite Hurstville Private Hurstville.




What are your opening hours?


Our psychologists work by appointment only and as such can sometimes have variable opening hours. Please call us to talk about available appointment times. Our office receptionist is available Monday - Friday.




Is there parking on site?


Unfortunately we do not offer on site parking. There is however street parking, as well as a carpark ajoined to Hurstville Private Hospital.




What is the cost of a consultation?


The cost of seeing our psychologists varies slightly depending on the experience, qualifications and expertise of each clinician. We aim to keep all of our fees under the APS recomended fee schdeule of $242 per hour. Generally speaking our psychologists charge between $200 - $220 per 50 minute consultation. This may be more than a general psychologist as our team are specialists in child mental health and behaviour.




What sort of payment to you accept?


We accept Cash, Cheque, EFTPOS, Mastercard, Visa




Do I need a referral to see a psychologist?


No, you do not need a referal to see a psychologist. Some referrals however enable you to claim a rebate through Medicare. Click here for more information on rebates.




Do I need to pay for the cost of the consultation on the day?


Yes full payment is required at the time of consulation. All reports will not be released to any party until full payment is made.




How do I claim through medicare?


If you are eligible for a Mental Health Care Plan (from your GP) or speciality referrals from a paediatrician you will be eligible for 10 sessions with a rebate through Medicare. Rebates may either be claimed directly from Medicare using the receipt from your consultation, or we can give you the rebate at the time of consultation onto an EFTPOS account. Please bring your Medicare card with you. Click here for more information on Fees and rebates




Do you bulk bill?


No, unfortunately we don’t bulk bill. ​Our practice is a team of highly experinced clinicians in the field of child and family psychology. As such, there is a gap between the Medicare rebate under a Mental Health Care Plan and our fees.




How do I know which psychologist will be best for me?


We pride ourselves on a team that consists of psychologists that specialise in a wide range of child and family issues. When you ring our clinic our friendly receptionist will ask you what your primary concerns are for your child. After discussing your individual needs, they will be able to make a recommendation as to which psychologist will be perfectly matched to assist you and your family.




What is the general process of seeing psychologist at your clinic?


When you call our receptionist will be able to answer most of your questions. If you do not get through when you call please leave a message and we will return your call within 24 hours. Alternatively you can email us here The first appointment is generally a session with the parents/guardians and the psychologist only, and your child does not need to attend. This is a time when you can speak with the psychologist about the current life situation, difficulties and any related factors and history. This is important to enable us to help you in the most effective and efficient way. This session will give you the opportunity to ask any questions you may have and also generate a flexible treatment plan with which you are comfortable. From here, your psychologist will be able to advise the best course of action. This may include any of the following: 1. Further individual sessions with parents only 2. Sessions with the child 3. Sessions with the whole family 4. Collaboration with the school and other professionals 5. A formal assessment (i.e. developmental or educational assessment)




What should I tell my child?


​The first time you meet with a psychologist it is generally just the parents, and so at this consultation you will be able to discuss exactly how to explain to your child the purpose of further appointments. For younger children it is helpful to tell them the psychologist's name in order to help them start to feel comfortable. For older children you may like to explain to them the purpose of coming along, and that this is an opportunity for them to put forward their concerns. If children feel awkward about coming to talk to someone, explain that many other children see a psychologist and that they do not need to tell anyone about it. Our psychologists are highly experienced with children and adolescents, and generally will make the child feel very comfortable within a short period of being in the appointment.




How long are appointments?


Our appointments are generally 50 minutes in duration. This may vary at the discretion of your psychologist depending on the situation, whether there are multiple indivduals to see or if there needs to be more of an assessment process.




My doctor referred me to see a psychologist - but I don't really know why??


Sometimes it is daunting as a parent to hear that you may need a consultation with a psychologist. All sorts of things come to mind, such as questioning whether there is something wrong with your child? Mental health issues? Or something wrong with your parenting? There are many different types of psychologists. Our clinicians do not only deal with mental and emotional difficulties but also help to solve parenting dilemmas such as bad sleep routines, fussy eating, tantrums and even toilet training. We pride ourselves on making you feel relaxed in a non-judgemental environment.





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56A Gloucester Rd

HURSTVILLE 2220

 

info@roweandassociates.com.au

(02) 9586 1600